Privacy policy

This Privacy Policy explains how Peak and Pulse collects, uses, and discloses personal information that we obtain through our website. By using our website, you agree to the terms and conditions of this Privacy Policy. We recognize that our operations are subject to data protection laws in various jurisdictions, including South Africa's Protection of Personal Information Act (POPIA). Therefore, we provide the following additional provisions to ensure compliance with South Africa's data protection laws.

We collect personal information when you provide it to us through our website. This may include your name, email address, physical address, telephone number, and any other information you choose to provide. We may also collect non-personal information, such as your IP address, browser type, and operating system, to help us understand how visitors use our website.

We use personal information to communicate with you, to provide you with services or information that you request, and to improve our website. We may also use your information to send you marketing materials or other communications, but we will always give you the option to opt-out of receiving such communications.

We will not disclose your personal information to third parties, except as necessary to provide you with the services or information you request, or as required by law. If we are required by law to disclose your personal information to a third party, we will notify you of the disclosure unless we are prohibited by law from doing so.

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee the security of any information you transmit to us.

Our website uses cookies to improve your experience and to analyze how visitors use our website. Cookies are small text files that are stored on your computer or mobile device when you visit our website. You can control cookies through your browser settings.

In addition to the above provisions, the following provisions apply to users located in South Africa:

- We will only collect and process your personal information for a lawful purpose, such as to provide you with the services or information you request, or as required by law.

- You have the right to access and correct your personal information that we hold about you.

- We will only transfer your personal information outside of South Africa if the recipient is subject to a law, binding corporate rules, or binding agreement that provides an adequate level of protection for your personal information.

- If we are required by law to disclose your personal information to a third party, we will notify you of the disclosure unless we are prohibited by law from doing so.

- If you believe that we have violated your rights under South African data protection laws, you have the right to lodge a complaint with the Information Regulator.

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are under the age of 18, please do not provide us with any personal information. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete such information as soon as possible. If you are a parent or legal guardian of a minor who has provided us with personal information, you may contact us at sales@peakandpulse.co.za request that we delete such information. 

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on our website or by sending you an email.